Refund Policy
Mu-shin Self-Defence Refund Policy
Empowering Your Journey to Self-Defence Mastery
At Mu-shin Self-Defence, our commitment is to provide quality self-defence training that empowers you to become the warrior you are meant to be. We understand that every warrior’s journey is unique, and we strive to ensure that our training meets your expectations.
Full Refund Guarantee
We proudly offer a full refund on any of our courses if you are not satisfied with the outcome, subject to the following conditions:
- Course Completion: To qualify for a full refund, you must have completed at least 30% of the App resources associated with the course. This ensures that you have given the course a fair chance and have engaged with the material to a significant extent.
- Request Timeframe: Refund requests must be made within 14 days of completing the 30% course threshold. This timeframe allows you to assess the course effectively while giving us the opportunity to make improvements based on your feedback.
- Feedback Submission: As part of the refund process, we request a brief explanation of your reasons for dissatisfaction. Your feedback is invaluable in helping us enhance our courses and better serve our community of warriors.
- Processing Time: Once your refund request is received and approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
Exceptions and Non-refundable Services
- Non-refundable Services: Please note that certain services, such as personal coaching sessions, workshops, and live events, may be non-refundable. These will be clearly marked as non-refundable at the time of purchase.
- Pro-rated Refunds: In some cases, pro-rated refunds may be available for partial completion of a course beyond the 30% threshold.
Empowering Your Commitment
We respect and honor your commitment to self-defence and personal growth. Our refund policy is designed to empower your journey, providing peace of mind as you embark on this transformative path with Mu-shin Self-Defence.
Contact and Support
For refund requests or any questions regarding our policy, please contact our support team at info@mu-shin.com. We are here to assist and empower you on your path to becoming a self-defence warrior.
Micro Mastery Series
Available by following us on our social media channels
Learn something that could get you out of trouble in under 3-minutes with our succient training video series.
Bushido Bitesize
App based micro training
Develop physical and tactical skill to defend you and your family with less than 12-minutes each day of training commitment for 30 days.
Fortress Masterclass
Blended training: Workshop + App
In 90-minutes you will know how to protect your fortress (YOU). Learning our Simplified and Instinctive Response System and developing everything further with access to resource via our App.
Women’s Self-defence Workshop
Blended training: Workshop + App
Unleash your inner warrior and build a new self-belief system around the skill of self-defence, so that any challenges you face in life are surmountable.
Mu-shin Fitness
Blended training: Face-to-face session + App
60 minutes each week class that develops a range of self-defence skills whilst getting super-fit. Accelerate your progress even faster with our online cardio and HIIT videos.
